Base pay range
UK Product Specialist
Location: Ashbourne, Derbyshire
Company: MasterMover
This range is provided by MasterMover. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Us
MasterMover is a global leader in electric tug solutions, helping businesses improve safety, productivity, and efficiency in material handling. Our innovative products are trusted by major organisations worldwide, supported by operations in the UK, USA, France, and Germany, as well as a network of distributors and territory managers. As we continue to grow, we\'re looking for talented individuals to join our journey.
Job Purpose
As a Product Specialist, you will play a vital role in the technical pre-sales process by providing expert support to the UK sales team and customers. Your focus will be on conducting on-site assessments, delivering tailored product demonstrations, and ensuring that each customer receives the right solution for their specific application. This is a hands-on, field-based role requiring strong technical knowledge and a customer-first approach.
Key Responsibilities
- Conduct on-site customer evaluations to assess material handling challenges and recommend suitable MasterMover solutions.
- Deliver professional on-site and virtual product demonstrations, tailored to the customer\'s operational environment.
- Support the configuration and adaptation of products to meet individual customer requirements.
- Provide hands-on product support during and after installation, ensuring equipment performs as expected.
- Train end users and internal teams on product usage, safety, and maintenance best practices.
- Maintain accurate records of site visits, demonstration outcomes, and customer feedback to support sales and product development.
- Collaborate closely with the sales, engineering, and product teams to support solution delivery and future product innovation.
Qualifications, Skills & Experience
Essential:
- Experience in a Product Specialist, Technical Sales, Applications Engineer, or similar role within a technical or industrial environment.
- Strong mechanical or electrical aptitude and the ability to learn complex product systems.
- Excellent interpersonal and presentation skills, with the ability to engage confidently with a range of stakeholders.
- Strong analytical and problem-solving abilities to identify the best-fit product solutions.
- Full UK driving licence and willingness to travel regularly across the UK.
- Proficiency with Microsoft Office and CRM systems.
Desirable:
- Technical qualification (e.g., HNC/HND, NVQ Level 3) in Mechanical, Electrical, or Industrial Engineering.
- Experience working with configurable equipment or within the material handling sector.
- Familiarity with warehouse, manufacturing, or logistics environments.
What We Offer
- Competitive salary and performance-based commission
- Company vehicle and tools for field-based work
- Ongoing training and career development
- A collaborative culture within a growing international business
If you\'re a technically minded, customer-focused professional ready to make an impact in a dynamic environment, we\'d love to hear from you. Join MasterMover and help shape the future of material handling solutions.
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