What you’ll be doing…
The effective management of the Reception services. Providing support and guidance in the efficient and professional provision of reception, switchboard, helpdesk, administration and security services.
- Lead by example to provide a customer-focused reception service through the reception and security teams.
- Maintain health and safety standards in line with company policy.
- Organise schedules to ensure sufficient coverage, particularly during peak periods, and monitor the performance and appearance of all reception staff.
- Ensure all reception staff are dressed in the correct uniform and that their appearance enhances the business image.
- Foster cooperation and helpfulness with all other departments.
- Enhance skills and knowledge through ongoing training and development.
Working Pattern: Saturday & Sunday working 6:00am – 2:30pm.
Job ID: 6272
What can you bring?
- Genuine interest in customer service excellence.
- A strong team player, highly confident and positive.
- Proven experience of successfully managing sites and teams and working with external clients.
- Self‑motivated and innovative.
- Previous experience within a similar role.
Security checks: Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years.
Benefits
- Free, tasty meals.
- Flexible working, including part-time roles.
- 28 days of holiday (31 days after two years).
- Leave for life’s important moments.
- Paid volunteering days.
- Career development and learning opportunities.
- Pension schemes and life assurance.
- Exclusive discounts.
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