Overview
Our story Our Canadian-born business was founded in 1978 and has grown to a global organization with 120 locations across 20 countries. We believe the places we live, work and play should make people happier and healthier, and we aim to have a positive impact on people’s lives as a global commercial real estate advisory firm focused on delivering long-lasting social value and economic impact.
Why Work for Us We are evolving the industry with a focus on collaboration, autonomy and growth. Our Principal-led, privately-owned model offers the opportunity for employees to own a share of the business and participate in its direction. This role carries voting rights and supports our goal of attracting, engaging and retaining top talent.
Responsibilities
- The main purpose of the Compliance Administrator role is to maintain all parts of the compliance monitoring system and ensure asset certification is up to date and accurate.
- Monitor the CAFM system to provide customised access for clients, facilities managers and the compliance team to view compliance status, and manage incoming information from mailboxes, ensuring documentation is checked and loaded correctly.
- Identify, classify and load remedial tasks discovered during inspections or assessments to ensure priority timescales are met.
- Perform system maintenance activities including organizing mailboxes, loading and validating documentation, and ensuring adherence to client SLAs.
- Generate and manage reports by carrying out system analysis, gap analyses and maintaining data accuracy to improve client compliance and reporting quality.
- Collaborate with Regional Property Managers and Supply Chain to resolve queries, ensure SLA adherence and maintain compliance standards.
- Support Customer Service Centre Advisors by handling calls when required and feasible.
Qualifications and Experience
- Technical Skills: Working knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Core Skills: High accuracy, attention to detail, strong analytical capability, ability to present findings in graphical and tabular formats, strong organizational skills, and the ability to meet tight deadlines. Proficient with CAFM and reporting software; computer literate. Knowledge of FM compliance and HSE legislation is desirable but not essential.
- Experience: Minimum of 12 months in a compliance/Service Centre role. Experience in a fast-paced environment and data entry/office administration is advantageous. IOSH qualification is desirable.
Equal Opportunity and Accessibility
Avison Young is an equal opportunity employer committed to equitable treatment of all employees and applicants. We support disability inclusion and accommodations in recruitment. If you need adjustments during the application process, please contact careers UK at careers.uk@avisonyoung.com. Some roles may be remote; others may require working on-site, and you should have the right to work in the UK.
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