£28,215.00 + Benefits
Imperial London Hotels opened their doors to guests in Bloomsbury, Central London in 1837. All that time they have operated as an independent family business, providing a warm welcome to guests who stay in one of our Russell Square based hotels.
Maintenance Office Administrator
Imperial London Hotels Group40 hours (5 out of 7 days weekly rota)
Imperial London Hotels currently operates seven 3 & 4‑star hotels in Bloomsbury. Independent and family‑owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises.
Portfolio includes Royal National Hotel (UK’s largest with over 1,600 rooms), Bedford Hotel, City Sleeper, President Hotel, Tavistock Hotel, Morton Hotel and Holliday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Lifestyle Hotel in 2026.
What You Will Be Doing
As the Maintenance Administrator you will support the Maintenance Manager and department, keeping records and reports up to date, ordering parts and supplies, stocking inventories, building relationships with suppliers, and supporting hotel operations to ensure minimal disruption to guests.
Key Duties
- Assist the Maintenance Manager to successfully manage projects from initiation to completion.
- Make orders for parts and cost control.
- Ensure all required documents are obtained from contractors and suppliers.
- Assist in compiling building safety registers within the hotel.
What We Would Like From You
- Previous experience as a Facilities Assistant or similar.
- Good IT skills including Microsoft Office (especially Excel & PowerPoint).
- Good understanding of project management and the ability to multi‑task effectively and prioritise workload.
- Demonstrable understanding of purchasing, invoicing & procurement processes.
- Drive to work pro‑actively, independently and as part of a team.
- Experience with PPM records.
- H&S (Saeker).
What’s In It For You
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry‑cleaning and discounted personal dry‑cleaning.
- Interest‑free Season Ticket Loan.
- Workplace Pension.
- Team‑member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee‑funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme.
About Us
With a 185‑year legacy, our company combines the stability of a long‑standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family‑run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. If you’re ready to bring your expertise to support us with our new chapter, please apply today!
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