Job title: Repairs & Maintenance Manager
Grade: BR14
Salary: £50,867 – £54,584 per annum
Contract: Permanent
Working Hours: Full Time 36hrs per week
Location: Bromley Civic Centre
Working pattern: Hybrid working – Minimum 2 days a week in the office
Directorate / Service: Housing
About The Role
We are seeking an experienced, proactive Repairs & Maintenance Manager to lead the delivery of all communal services, planned and responsive maintenance and compliance activity across Bromley’s temporary accommodation and leased housing portfolio. This is a key leadership role responsible for ensuring that all buildings in our portfolio are safe, legally compliant, and maintained to consistently high standards. You will oversee day‑to‑day repairs, cyclical programmes, contractor performance, and procurement activity, ensuring value for money and excellent outcomes for residents.
Working closely with internal teams, external contractors, and partner agencies, you will play a central role in maintaining high levels of tenant satisfaction, prompt repairs delivery, and the effective management of communal areas, building services, and landlord responsibilities. This is an exciting opportunity for a motivated professional who understands the complexities of managing social housing, temporary accommodation, and mixed‑tenure residential blocks.
Key Responsibilities
- Lead the delivery of responsive and planned maintenance services across multiple blocks
- Ensure full compliance with statutory, regulatory, and health & safety requirements (including fire safety, gas, electrical, legionella, and building compliance)
- Monitor and manage repairs timescales, KPIs, contractor SLAs and performance
- Manage departmental budgets, ensuring sound financial control and value for money
- Oversee procurement activity, contract mobilisation, and ongoing supplier management
- Ensure communal areas and shared services are maintained to high, safe standards
- Put resident satisfaction at the heart of service delivery, resolving issues promptly and effectively
About You
We are looking for a confident, skilled Repairs & Maintenance professional with strong sector knowledge and a commitment to delivering safe, well‑managed homes. You will bring:
- Strong leadership and team‑management skills, with the ability to drive performance
- Excellent organisational, analytical and problem‑solving abilities
- In‑depth understanding of statutory compliance, landlord obligations and building safety regulations
- Experience in block management, residential property management or social/temporary accommodation management
- Proven ability to manage contractors, SLAs, procurement processes and performance monitoring
- Strong budget management skills and experience reporting on cost control and expenditure
- Confidence working with housing management, compliance or FM systems
- Relevant qualification in facilities management, property services or building maintenance (desirable but not essential if backed by strong experience)
Benefits
We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.
Equal Opportunities
We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. We welcome applications from ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. As part of this commitment, we will consider reasonable adjustment to support disability employment.
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