Job Title: Learning & Development Design Assistant
Location: Wherstead Park, Ipswich, Suffolk
Salary: Starting from £30,000 per annum (Dependant on experience)
Hours: Full-time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent, Hybrid working (minimum 3 days office-based)
Reporting to: Learning & Development Leader
Team: Talent & Culture
Closing Date for Applications: Wednesday 29th April 2026
Interviews start / concluded by: Tuesday 5th May / Friday 11th May 2026
About the Role
Are you curious about how people learn, and excited by the idea of creating engaging digital experiences?
We’re looking for a Learning & Development (L&D) Design Assistant to join our Talent & Culture Team at the East of England Co-op. This is a fantastic opportunity for someone who enjoys blending creativity with data and systems and wants to build a career in learning and development.
In this role, you’ll play a key part in shaping how learning is delivered across our organisation. From managing and optimising our Learning Management System (LMS), to supporting the creation of engaging digital content and analysing learner data, you’ll help drive a modern, accessible, and performance-focused learning culture.
Based at Wherstead Park, Ipswich (with hybrid working available), you’ll collaborate with colleagues across the business, gaining exposure to both digital learning design and face-to-face delivery.
If you’re organised, digitally curious, and motivated to make an impact through learning, we’d love to hear from you.
What You’ll Be Doing
- Manage the day-to-day administration of our LMS, including course uploads, user management, and troubleshooting
- Monitor system performance and work with technical teams to ensure a smooth learner experience
- Produce reports and insights on learner engagement, performance, and training effectiveness
- Use data to support continuous improvement of learning solutions
- Support the design and creation of digital learning content using tools such as Articulate Rise, Adobe Creative Cloud, and AI tools
- Maintain an engaging, accessible, and up-to-date course catalogue
- Collaborate with stakeholders to gather feedback and continuously improve learning content
- Champion an inclusive and modern learning experience across the organisation
- Support the delivery of face-to-face training sessions, building confidence in facilitation and presentation
What You’ll Need
- A genuine interest in learning and development and building colleague capability
- Strong organisational skills, with the ability to prioritise and meet deadlines
- Digital confidence and willingness to learn new systems and tools
- An analytical mindset, with the ability to interpret data and generate insights
- Clear communication skills and confidence working with a range of stakeholders
- A collaborative approach and willingness to work cross-functionally
- Commitment to continuous learning and self-development
Desirable
- Experience using an LMS (e.g. Cornerstone or similar)
- Exposure to digital content creation tools (e.g. Articulate, Adobe Creative Suite)
- Understanding of adult learning principles or user-centred design
- Experience using data to inform improvements
- Familiarity with video or AI-based content creation tools
Why Join Us?
At East of England Co-op, we’re committed to developing our colleagues and creating opportunities to grow.
This role offers a unique chance to build skills across digital learning design, systems, and data, giving you a strong foundation for a career in L&D. You’ll be part of a supportive, forward-thinking team where your ideas are valued, and your development is actively encouraged.
With a competitive salary, hybrid working, and the opportunity to make a real impact, this is more than just a role, it’s a stepping stone into the future of learning.
Apply now and help shape how our colleagues learn and grow.
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