Regional Operations Manager
Contract: Education
Location: Wakefield, WF6 1NR (or Yorkshire region)
Hours of work: 40
Contract Type: Permanent
We are seeking a Regional Operations Manager to lead education catering contracts and oversee the day-to-day operational delivery across a multi-site portfolio.
This role requires strong expertise in retail catering, pricing, food standards and operational excellence within an education environment.
Job Description
We are looking for a commercially astute and confident operator who will support business growth and contract development.
The role will initially cover approximately 26 schools with a total contract value of around £8m, with planned expansion subject to tender outcomes.
Key Responsibilities
- Manage the day-to-day catering operations across multiple education sites
- Ensure compliance with varying food standards across contracts
- Oversee three separate catering contracts (subject to tender outcomes)
- Lead and support four Area Managers and the Food Portfolio Specialist
- Ensure weekly catering meetings are held to review sales and performance
- Build and maintain strong client relationships with school stakeholders
- Drive mobilisation and ensure full operational readiness
- Maintain full P&L accountability and support business growth initiatives
Professional and Personal Competencies/Qualifications
- Strong background in catering operations and contract management
- Proven retail catering and pricing knowledge
- Experience within education catering preferred, with strong transferable multi-site experience considered
- Demonstrable client relationship management experience
- Confident, professional and presentable stakeholder engagement style
- Strong people management capability
- High level of commercial awareness with sound P&L understanding
- Ability to work at detailed operational level across sales, performance and compliance
- Ability to operate effectively under pressure and at senior client level
- Full UK driving licence and willingness to travel to sites
The Company
ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors – from healthcare to finance – to deliver smart, sustainable solutions that improve everyday experiences.
We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.
As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team – we’ll be happy to support you.
Join ISS and be part of something bigger.
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