IT & Operations Support Technician

IT & Operations Support Technician (Graduate) Christchurch | Office-Based £20,000 – £25,000 (DOE)

We’re working with a client looking to hire a Graduate IT & Operations Support Technician to join their team on a permanent basis.

This is a hands-on, varied role offering a great opportunity for someone early in their tech career to gain broad experience across IT support, e-commerce platforms, and operational systems.

Key Responsibilities:

• Support and troubleshoot issues across an e-commerce platform, including products, pricing, and site functionality
• Carry out routine platform updates, product management, and configuration tasks
• Act as first point of contact for internal IT queries (accounts, access, systems support)
• Investigate order and stock discrepancies, supporting the wider operations team
• Assist with system improvements, deployments, and documentation

Requirements:

• Genuine interest in technology and how systems work
• Comfortable working across different systems and troubleshooting issues independently
• Clear communicator, able to explain technical issues to non-technical users
• Basic understanding of web technologies (e.g. HTML, CSS)
• Methodical, organised, and proactive approach

Desirable:

• Exposure to e-commerce platforms (e.g. Magento, Shopify, WooCommerce)
• Familiarity with tools such as Git, DNS, or cloud hosting environments
• Experience using helpdesk or CRM systems
• This is a full-time, office-based role (Monday to Friday, 9am–5pm)

Interested?

Apply now with your CV and a short covering note outlining your interest in the role.

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