Event and Guest Manager
Office location: Fulham, London
Full Time: Hybrid – Minimum 3 days a week in our office with the ability to travel for events
Reports to: Event Director
Salary: £34,000 – £38,000
As part of your application, please include a short paragraph describing an event or guest programme that you have managed end-to-end. Please email your application to Event Director Stephanie Crouch at stephanie.crouch@blueprintpartners.com – do not apply via LinkedIn. Please include the words “Guest Experience” in the subject line of your application.
About Blueprint Partners
Blueprint Partners is a marketing and events agency. We unlock the value within our clients’ partner network and their customers. We specialise in:
Internal enablement
We transform scattered sales channels and partner networks into confident brand advocates through targeted programmes that drive measurable growth.
External engagement
We design and execute bold brand experiences that bring creative vision to life. Our approach combines imagination with seamless delivery to create standout moments that resonate with audiences and drive brand growth.
Role Overview
We are seeking a highly organised and detail-oriented Event & Guest Manager to lead the planning, coordination, and delivery of guest-facing events and experiences.
This role will be responsible for managing the full lifecycle of events and guest programmes – from initial planning and guest management through to live delivery and post-event reporting – ensuring a seamless and high-quality experience for all attendees.
The successful candidate will combine strong operational event management skills with exceptional attention to detail and the ability to manage guest communications, CRM systems, and stakeholder relationships.
This is a fast-paced role requiring someone who thrives in a dynamic environment, takes ownership of their projects, and can confidently manage multiple priorities simultaneously. The role requires someone who is confident managing projects independently while maintaining high standards across all aspects of delivery.
Key Responsibilities
Event Planning & Delivery
- Plan and manage the end-to-end delivery of events, including logistics, timelines, supplier coordination and on-site execution
- Work with internal teams and external partners to define event requirements and deliver high-quality guest experiences
- Develop and maintain detailed event plans, call sheets and operational documentation
- Manage suppliers and venues, ensuring our delivery meets the agreed standards and budgets
- Lead on live event operations, troubleshooting issues and ensuring a smooth execution
Guest Management
- Manage guest registration platforms and event websites, including build, testing and guest journey optimisation
- Create guest invitations and communications
- Oversee the guest journey from invitation to post-event follow-up
- Ensure a seamless guest experience through clear communication, planning and service delivery
- Coordinate VIP guest requirements where applicable
CRM & Data Management
- Maintain and manage guest databases and CRM systems
- Ensure accurate tracking of invitations, RSVPs and attendance
- Produce guest reporting and insights to support future event planning and engagement strategies
- Maintain high data accuracy and compliance standards
Stakeholder Management
- Work closely with internal teams and clients to understand event objectives and guest requirements
- Act as a key point of contact for guest-related queries and event logistics
Operational Excellence
- Ensure exceptional attention to detail across all event planning and delivery
- Maintain clear documentation, processes and operational checklists
- Support continuous improvement of event and guest management processes
- Provide post-event reporting and recommendations for improvement
Key Skills & Experience
- Experience in event management, guest management, or experiential events
- Strong attention to detail and organisational skills
- Experience using CRM or guest management systems
- Experience managing guest lists, invitations and event communications
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Ability to work independently and take ownership of event delivery
- Excellent stakeholder and communication skills
- Calm and solutions-focused under pressure
- Budget management
Personal Attributes
We’re looking for someone who is:
- Exceptionally organised
- Detail obsessed
- Proactive and able to take ownership
- Calm in high-pressure environments
- Guest-focused and service driven
- A strong problem solver who can anticipate issues before they arise
Why join us?
This role offers the opportunity to work on exciting events and guest experiences within a fast-paced agency environment, delivering high-quality events for a range of clients while contributing to the ongoing development of our events programme.
Benefits
- 25 holiday days per year, plus bank holidays
- 4 volunteer days per year
- Excellent work environment with monthly free breakfasts and drinks
- Weekly yoga sessions
- Healthcare
- Company retreat
We pride ourselves on fostering an inclusive work environment where diversity is celebrated and all individuals, regardless of race, gender, sexuality, age, disability, or background, are welcomed, respected, and empowered to thrive. We are committed to equal opportunity and believe that diverse teams inspire innovation, creativity, and progress.
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