Company: TXP
Location: Birmingham
Job Description:
Contact Centre Operations Manager – Contract
6-12 months | £650-£750 per day | Inside IR35 | Insurance | 1 day per week onsite (Birmingham)
We are seeking an experienced Contact Centre Operations Manager to lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM).
This role combines hands-on operational leadership with TOM delivery, supporting bot…
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Posted: April 23rd, 2026