Vacancy Name
Outsourcing Manager- Practice Accounting
Vacancy No
VN2010
Employment Type
Permanent
Duration
N/A
Location City
London
Location Country
United Kingdom
Company Description
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.
Description
The Outsourcing Manager is responsible for building strong client relationships and overseeing the delivery of high‑quality outsourced accounting and finance services. The role holds direct responsibility for a portfolio of clients and ensures that all work delivered meets the firm’s standards for quality, compliance, and client service.
The Outsourcing Manager plays a key leadership role in driving an organisational culture where people are strongly connected to Xeinadin’s vision, mission and values. The role requires an influential leader who can build strong relationships with both internal and external stakeholders and consistently deliver outstanding results for clients and the business.
Key Responsibilities
- Review team files to ensure all standards, quality and compliance requirements are met and issues identified.
- Provide industry leading insights, solutions and advice to build the firm’s reputation and client base.
- Manage and grow own portfolio of clients.
- Ensure that all discussions, deadlines, and actions for client are delivered.
- Drive efficiency and profitability in standards and service using best practice through technology.
- Provide day to day support for all clients.
- Create and maintain strong and long lasting relationships with clients, Directors and staff.
- Contribute to strategic and business planning to deliver an increase in revenue and profits.
- Contribute to a high performing culture where people live the vision, mission and values and take action to improve if not.
- Hold responsibility for client relationships up to £180k of revenue to ensure the best possible value, advice and quality and compliance for clients.
- Ensure client work complies with all legal and ethical standards and statutory regulations.
- Provide leadership and direction to the team to help motivate and inspire people to higher performance.
- Set performance measures, review performance and take effective action to improve when off track.
- Be a strong role model for the organisations values and standards to develop a high performance culture.
- Develop and maintain the highest standards of technical knowledge and expertise for self and others.
- Develop the team ensuring the voice of the team is heard.
- Complete own portfolio of client work to provide industry leading insights and advice.
Key Requirements
- Managing a client portfolio for a diverse range of fast‑growing tech startups providing an excellent, proactive service
- Prepares and reviews statutory annual accounts for filing and returns to company house
- Prepares monthly management accounts and provides Fractional CFO support to clients
- VAT, PAYE, Corporation Tax management for clients ensuring delivery is excellent for clients.
- Support the sales pipeline commercially to ensure that new opportunities are added within their hub's portfolio.
- Chair team meetings and manage junior staff members
- Manages client allocation across the team for newly onboarded clients
- Supports the onboarding of new clients
- Be the go‑to point of contact for manager level client and internal queries, issues, and bottlenecks together with the monitoring of team deliverables to ensure that we meet our internal SLAs
- Strong Xero and technical accounting skills is essential
- Strong communication skills and the cabability to well in fast‑paced entrepreneurial environments essential
- Understanding of revenue recognition for SaaS clients, and understanding VAT for online marketplaces is a plus
- Experience in working with tech start-ups and venture‑backed businesses is a plus
Additional Requirements
- ACCA/ACA
- Commercial, detailed, analytical, driven, ethical, engaging, honest, decisive, professional, confident, organised, strategic.
Model
Hybrid
Salary
Competitive
Benefits
- Company Pension Scheme
- 25 days of annual leave + bank holidays
- Additional annual leave days from certain levels of seniority
- Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
- Business closure over Christmas*
- Life Assurance x4 annual salary
- Enhanced family leave policies
- Enhanced Company Sick Pay
- Employee Assistance Programme - 24/7 support, free and confidential
- Corporate Discounts Platform
Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as:
- Critical Illness Cover
- Cash plan
- Cycle to work
- Eye care
- Dental
*subject to exceptions and business needs
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