Role Overview
Senior Director, Product – London, UK – hybrid model with 2 days office per week.
About QS
QS is a global leader in higher‑education analytics, services and insights. With 800 employees worldwide, QS empowers people to fulfil their potential through higher education, data‑driven decision making and innovative platforms.
Key Responsibilities
- Define, own and execute an integrated product strategy aligned to growth targets, customer needs and market opportunities.
- Build and scale a high‑performing product organization of 15+ professionals.
- Drive product roadmap prioritisation grounded in customer insights, market analysis and business impact.
- Partner closely with Engineering to deliver efficient product development and delivery processes.
- Work cross‑functionally with Sales and Marketing to optimise go‑to‑market strategies and product positioning.
- Own customer discovery and validation processes to ensure product‑market fit.
- Establish and monitor key product metrics including adoption, retention and customer satisfaction.
- Drive product‑led growth initiatives and optimise user onboarding and activation.
- Manage product portfolio decisions including sunset strategies and new initiative prioritisation.
- Present product strategy and performance to executive team and board of directors.
- Champion user experience design and ensure products meet accessibility and usability standards.
- Develop pricing strategies and work with Revenue teams on monetisation optimisation.
- Full P&L responsibility for the B2B SaaS product cluster.
Requirements
- Extensive experience in B2B product management with recent leadership experience driving teams, products and impact.
- Proven track record of leading and building successful multi‑location teams across geographies.
- Proven track record of building and scaling SaaS products for enterprise customers.
- Deep understanding of B2B sales cycles, buyer personas and enterprise software evaluation processes.
- Experience leading product teams through high‑growth phases and organisational scaling.
- Strong analytical skills with expertise in product analytics, A/B testing and data‑driven decision making.
- Technical depth to collaborate effectively with engineering teams on architecture and technical decisions.
- Excellent stakeholder management and executive communication skills.
- Experience with modern product development frameworks (Agile, Lean, Design Thinking).
- Appropriate degree or equivalent professional credentials (preferred). Interest in the international higher‑education sector is a plus.
Benefits
- Competitive base salary and annual bonus scheme.
- 25 days annual leave (27 days after 5 years) plus bank holidays.
- Generous pension through Royal London.
- Comprehensive private medical insurance and wellness scheme.
- Cycle‑to‑work scheme.
- Opportunities for professional growth, learning subscriptions and mentorship programmes.
Equal Opportunity
QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of background or personal attributes.
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