Overview
Hexagon Group is delighted to partner with a leading property management organisation to recruit a Technical Services Manager, responsible for overseeing technical operations at a truly iconic destination in Central London. This is an exciting opportunity to join a market-leading business with a strong track record of developing and promoting its employees, and a portfolio of highly prestigious assets. The salary on offer is £75,000 - £80,000, depending on experience, alongside a generous benefits package.
Responsibilities
- Work closely with the property operations team in the day‑to‑day management of the building, with a primary focus on delivering best‑in‑class technical services while maintaining exceptional levels of customer service for both tenants and the client.
- Manage on‑site hard services partners, closely monitor performance to ensure consistently high standards.
- Take the lead on energy efficiency and sustainability initiatives, overseeing energy performance and implementing innovative solutions that drive both environmental and cost‑saving outcomes.
- Handle queries in a professional and timely manner in collaboration with tenants and the client, utilising technical specifications to support long‑term asset management and overseeing the planned preventative maintenance schedule.
- Proactively respond to reactive issues and liaise with contractors to ensure swift resolution.
- Support the production of service charge budgets alongside the property management team, monitor and report on health and safety across the estate, and ensure full statutory compliance at all times.
- Coordinate with internal and external stakeholders on project work and act as an emergency point of contact when required.
Qualifications
- Strong mechanical and electrical background, ideally supported by an HNC, HND, Degree or Master's qualification in Building Services, Mechanical or Electrical disciplines.
- Proven experience managing technical services within a large, multi‑tenanted commercial asset or high‑footfall estate, alongside a broad understanding of technical FM operations.
- Solid grasp of statutory compliance and experience auditing third‑party suppliers to ensure service excellence.
- Strong communication skills, with the ability to build and maintain effective working relationships with both clients and colleagues.
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