About Us
Location: UK, London, hybrid (can consider other UK locations)
Working Hours/Shifts: Full-time 37.5 hours per week
Employment Type: 3-month fixed term contract
Join our World of Talent.
Global, culturally diverse, inclusive, and innovative – welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.
Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.
https://www.weareams.com/
The Role
The Senior Commercial Manager (SCM) is the commercial conscience and contract custodian for our major outsourcing agreements in a given sector.
The SCM acts as the guardian of margin and risk management. Working closely with the Client Partnering and Client Services leadership teams, the SCM will provide commercial support from implementation to exit, to help prevent contract erosion, reduce contractual risk for AMS and our clients, and create and convert commercial value.
Reporting to the Commercial Development Director, the SCM will also support them on, or lead, new logo deals and pre-signature engagements, as and when needed. As a senior member of the commercial team, the SCM is expected to operate with minimal direct supervision and demonstrate the ability to independently lead and conclude negotiations.
Key Accountabilities
What you’ll be doing:
- Review contractual key events and obligations to identify material deviations.
- Identify opportunities to generate value for AMS and our clients and enhance margins, including business development, revenue leakage or scope reviews.
- Partner with Client Partnering and Client Services to create strategies for mitigating contractual risks (quantify, monitor, resolve).
- Support Client Partnering and Client Services through all contractual change, assessing impact, determining when change is required, approving changes, and providing drafting support (liaising with legal as needed).
- Analyse and interpret contracts or related documents.
- Engage directly with clients as needed, including during complex governance conversations or contractual disputes.
- Guide Client Partnering and Client Services Teams on AMS governance and how to engage SME teams to drive growth and business development.
- Support Client Partnering and Client Services during negotiations, leading on complex negotiations.
- Perform revenue leakage assessments and advise where deviations from the CBD exist or are not understood.
- Identify scope creep and goodwill, ensuring measurable monetary values and a plan to realise value.
- Ensure all working at risk is identified and support the contractual change needed to reduce this.
- Develop and provide “top up” contract awareness and commercial training.
- Share insights and best practice from other accounts.
- Update commercial reports and trackers as required.
- Ensure decision makers are aware of the delegation matrix and that it is followed for all new business and change.
- Contribute to the adoption of technologies and standardised global processes including implementation of AI, tools and technologies, best‑practice workflows, guidelines and education to enhance efficiency, consistency, and scalability.
Skills & Requirements
You’ll need to demonstrate:
- Strong commercial and contract management expertise, with experience analysing contracts, managing change, identifying risk, margin impact, scope creep, and revenue leakage.
- Proven ability to lead complex negotiations and difficult commercial conversations, including client engagement, dispute resolution, and governance discussions.
- Commercially astute decision‑maker, able to quantify risk and opportunity and partner effectively with Client Partnering and Client Services teams.
- Solid analytical and financial capability, including contract deviation analysis, margin assessment, and use of Excel for reporting and tracking.
- Highly effective communicator and influencer, confident working with senior stakeholders and guiding teams in high‑pressure environments.
- Strategic thinker, able to identify value‑creation opportunities, share best practice across accounts, and support business growth initiatives.
- Comfortable with change and innovation, including adoption of technology, AI, and standardised global processes.
- Strong learning mindset and critical thinker, able to quickly understand new contracts, clients, and commercial models.
Why AMS?
At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.
We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.
We offer:
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
*Details may vary slightly depending on your location, local labour law, etc.
Our culture of inclusion and belonging.
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.
We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long‑term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.
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