Information Technology Project Manager

Every exceptional customer moment starts with our people

At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!

These are exciting times at TFG London. We have enjoyed strong growth in recent years and currently have iconic brands in our portfolio including Phase Eight, Whistles and Hobbs and our luxury Homewares brand Inside Story. We are not stopping there, we have big plans for the next three years within our current brands and beyond. We want you to be part of that.

We’re looking for an experienced IT Project Manager to lead the delivery of key technology initiatives across PIM, PLM, and wider digital platforms. This is a high-impact role driving business transformation, improving operational efficiency, and enhancing customer experience through well‑executed technology solutions.

You’ll work across cross‑functional teams and external partners, ensuring projects are delivered on time, within budget, and aligned to business and technical standards.

What You’ll Do

• Lead the full lifecycle of IT projects from initiation through to delivery and go‑live
• Own project plans, timelines, budgets, and resource coordination
• Act as the main point of contact for stakeholders, technical teams, and vendors
• Manage risks, issues, and dependencies with clear mitigation strategies
• Drive business readiness including UAT, training coordination, and change control
• Oversee go‑live activities including cutover planning and hypercare support
• Ensure smooth transition to BAU with proper documentation and continuous improvement actions

Who You’ll Be

• A highly organised project manager with proven end‑to‑end IT delivery experience
• A confident communicator who can engage stakeholders at all levels of the business
• Technically literate, with a solid understanding of systems, integrations, and cloud/SaaS environments
• Experienced in managing third‑party vendors and holding them accountable for delivery
• Skilled in navigating complexity across multiple workstreams and dependencies
• Proactive in identifying risks, solving problems, and driving decisions
• Comfortable working in Agile, Waterfall, or hybrid delivery environments

What’s in it for you

• Generous colleague discount up to 70%
• Up to 28 days holiday entitlement per annum
• Financial and Wellbeing assistance
• Enhanced Maternity package
• Virtual GP service – unlimited access 24/7

About Us

TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

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