Graduate Customer Support Technical Analyst – Birmingham (Summer 2026)

Company: Acturis Ltd
Apply for the Graduate Customer Support Technical Analyst – Birmingham (Summer 2026)
Location: Birmingham
Job Description:

Day-to-day responsibilities

  • Solve system and user issues while advising customers on functionality.
  • Help clients configure the platform to meet their needs and test new software releases.
  • Work directly with customers—onsite and remotely—to analyse needs and identify improvement opportunities.

Career development

  • A transparent career structure, regular feedback, and 3 formal performance reviews annually.
  • Opportunities to lead projects, manage resources, and mentor junior team members.
  • Intensive onboarding, industry-recognised training, and funded specialist courses as you progress.

You’re a good fit if you have:

  • 2:1+ in a STEM degree and strong A‑levels (AAB minimum, including an A in Maths).
  • Logical, analytical, organised, and quick to learn new concepts.
  • Communicate confidently and enjoy working in a collaborative team environment.

About Acturis

Acturis is a global SaaS leader trusted by over 100,000 users in 40+ countries. Founded in 2000, the company is recognised as a Great Place to Work and prioritises sustainable, collaborative culture. With more than 90% of hires coming from graduate backgrounds, Acturis provides a high‑growth environment for early‑career talent.

Equal Opportunity Statement

Acturis is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

We will provide reasonable adjustments at any stage of the recruitment process; please email recruitment@acturis.com if you need accommodations.

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Posted: April 23rd, 2026