{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Lead Nurse – Outpatients”, “description”: “
Clinical Leadership and Service Delivery
- Lead and coordinate the daily clinical operations of your department, ensuring appropriate skill mix, safe staffing levels, and effective patient care.
- Supervise and support nursing staff, allocating duties based on patient need, competency, and development goals.
- Actively manage rotas, annual leave, and study leave to maintain service continuity.
- Work alongside the DOCS/CSM to support strategic service development, ensuring efficient delivery of care and positive patient outcomes.
Quality, Safety and Governance
- Ensure compliance with all relevant legislation, professional standards, and regulatory requirements (e.g., CQC, HIS, HIW).
- Maintain professional standards in accordance with the NMC Code and clinical best practice guidelines.
- Undertake and support departmental risk assessments, clinical audits, and the risk self-assessment cycle.
- Investigate incidents and lead on Root Cause Analysis (RCA) where required, taking remedial actions and ensuring learning is shared.
- Ensure full compliance with infection prevention, safeguarding, health and safety, manual handling, and information governance policies.
Staff Development and Clinical Supervision
- Provide visible leadership, support, and clinical supervision for all nursing staff.
- Mentor junior nurses and students, and contribute to the induction, training, and professional development of staff.
- Ensure completion of mandatory training and role‑specific competencies for yourself and your team.
- Participate in hospital on‑call and resuscitation team rotas as required.
Business Management and Resource Planning
- Work with leadership to manage departmental budgets, ensuring cost‑effective staffing and use of resources.
- Oversee the deployment of agency and bank staff, ensuring clinical safety and financial control.
- Contribute to business planning, workforce planning, and departmental strategy to support sustainability and growth.
- Manage and maintain professional relationships with third‑party providers where relevant.
Patient Experience and Customer Service
- Act as a patient advocate, supporting patient‑centred care and addressing concerns or complaints swiftly and effectively.
- Instil a culture of customer service throughout the department, using patient feedback and complaint data to drive improvement.
- Maintain positive communication with GPs, consultants, patients, and their families to support a seamless care journey.
Team Engagement and Hospital‑Wide Collaboration
- Foster high levels of staff engagement by providing clear direction, performance feedback, and opportunities for progression.
- Build and maintain effective working relationships with consultants, clinical teams, and other departments.
- Collaborate with hospital leadership to deliver key clinical, operational, and commercial initiatives.
- Deputise for the DOCS/CSM in their absence and represent the department at relevant meetings and forums.
Company: 247 Lifeline
Location: Great Missenden
Job Description:
Clinical Leadership and Service Delivery
- Lead and coordinate the daily clinical operations of your department, ensuring appropriate skill mix, safe staffing levels, and effective patient care.
- Supervise and support nursing staff, allocating duties based on patient need, competency, and development goals.
- Actively manage rotas, annual leave, and study leave to maintain service continuity.
- Work alongside the DOCS/CSM to support strategic service development, ensuring efficient delivery of care and positive patient outcomes.
Quality, Safety and Governance
- Ensure compliance with all relevant legislation, professional standards, and regulatory requirements (e.g., CQC, HIS, HIW).
- Maintain professional standards in accordance with the NMC Code and clinical best practice guidelines.
- Undertake and support departmental risk assessments, clinical audits, and the risk self-assessment cycle.
- Investigate incidents and lead on Root Cause Analysis (RCA) where required, taking remedial actions and ensuring learning is shared.
- Ensure full compliance with infection prevention, safeguarding, health and safety, manual handling, and information governance policies.
Staff Development and Clinical Supervision
- Provide visible leadership, support, and clinical supervision for all nursing staff.
- Mentor junior nurses and students, and contribute to the induction, training, and professional development of staff.
- Ensure completion of mandatory training and role‑specific competencies for yourself and your team.
- Participate in hospital on‑call and resuscitation team rotas as required.
Business Management and Resource Planning
- Work with leadership to manage departmental budgets, ensuring cost‑effective staffing and use of resources.
- Oversee the deployment of agency and bank staff, ensuring clinical safety and financial control.
- Contribute to business planning, workforce planning, and departmental strategy to support sustainability and growth.
- Manage and maintain professional relationships with third‑party providers where relevant.
Patient Experience and Customer Service
- Act as a patient advocate, supporting patient‑centred care and addressing concerns or complaints swiftly and effectively.
- Instil a culture of customer service throughout the department, using patient feedback and complaint data to drive improvement.
- Maintain positive communication with GPs, consultants, patients, and their families to support a seamless care journey.
Team Engagement and Hospital‑Wide Collaboration
- Foster high levels of staff engagement by providing clear direction, performance feedback, and opportunities for progression.
- Build and maintain effective working relationships with consultants, clinical teams, and other departments.
- Collaborate with hospital leadership to deliver key clinical, operational, and commercial initiatives.
- Deputise for the DOCS/CSM in their absence and represent the department at relevant meetings and forums.
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Posted: April 23rd, 2026