Fire Alarm Service Engineer
Location: This is a mobile position involving regular travel to customer sites across London and the South of England.
Join a leading organisation at the forefront of electrification, automation, and digital innovation. We are committed to supporting our people in staying adaptable and future-focused within an ever-changing landscape. We are looking for individuals who are motivated to learn, grow, and contribute meaningfully—both in the present and long term. If you are driven by continuous improvement and want to be part of a forward-thinking international environment, this opportunity could be a great fit.
Responsibilities
- Customer Engagement: Acting as a key contact for clients, ensuring their needs are understood, prioritised, and delivered to a high standard of service.
- Technical Delivery: Carrying out maintenance, servicing, and commissioning of Fire Alarm Systems in line with manufacturer guidance and relevant standards.
- Team Collaboration: Coordinating effectively with colleagues both in the field and remotely to achieve efficient outcomes for both customers and internal teams.
- Project Support: Assisting with smaller-scale works and projects, including conducting site surveys, supporting quotations, and completing installation and commissioning tasks.
- Out-of-Hours Support: Taking part in a shared on‑call rota to provide assistance outside of standard working hours when necessary.
- Field‑Based Work: Travelling across London and the South, organising your schedule to meet operational and customer requirements.
Qualifications
- Fire Systems Knowledge: Hands‑on experience in servicing and maintaining fire alarm systems is essential.
- Commercial Awareness: Ability to balance customer satisfaction with commercial considerations.
- Task Management: Capable of managing multiple service activities simultaneously, with strong prioritisation skills.
- Driving Requirement: Full UK driving licence is required.
- Additional Systems Experience: Familiarity with Public Address and Voice Alarm (PAVA) and Emergency Voice Communication (EVC) systems would be advantageous.
Benefits
- Pension Scheme: Employer contributions of up to 10% to support long‑term financial planning.
- Annual Leave: 26 days of holiday plus bank holidays, with flexibility to buy or sell up to 5 additional days.
- Company Vehicle: A vehicle is provided to support travel requirements associated with the role.
- Learning & Development: Access to structured training programmes and opportunities to build expertise in advanced digital and technical services.
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