Role
Hours: 40 hour week
Pay: £50-55k
What we can offer an Electrical Area Manager
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
- Competitive salary
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
In addition, the role offers:
- Sureserve Benefits Hub, accessing over 1000’s retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
- Bike2Work scheme
- Home & Electronics – salary sacrifice purchase scheme
Duties for the Electrical Area Manager
- Responsible for customer services including complaint resolution
- Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.
- Attend all contract meetings and report back to the Head of Region
- Monitor parts usage and credit returns to procurement department
- To ensure compliance is met on all contracts
- Responsible for all financial invoicing on time and chargeable works management
- Ensure letter procedure is adhered to and take full responsibility for no access procedure
- Achieving and maintaining 100% compliance on EICR programmes
- Manage key functions and roles within the electrical department
- Be the main link with our clients in terms of contract management
- Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service
- Ensure the fleet of the department is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen
- Assist in the preparation of bidding and contracting for new work
- Heavily involved in recruiting and monitoring probationary periods
- All associated ad-hoc administrative duties
The successful candidate will have
- Qualified electrician (holding current 18th edition, NVQ level 3 and C&G 2391 or equivalent)
- Previous electrical Management experience preferably from a social housing/construction background
- Able to provide a high level of courteous, professional customer service
- Highly proficient in MS Office, in particular Outlook and Excel
- Good written and verbal communication skills
- Flexible attitude with strong organisational skills
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status
Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk
Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks
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