Retail Travel Consultant

Are you an experienced Travel Consultant looking to take the next step in your career within a successful independent agency?

An established and growing independent travel business is seeking a confident and knowledgeable Retail Travel Consultant to join its high-performing team in Central Milton Keynes. Working with a wide network of global suppliers, you’ll create tailor-made travel experiences for customers—from short-haul getaways to complex, multi-centre itineraries. This role offers variety, autonomy, and the chance to build long-lasting client relationships.

Key Responsibilities

• Selling a wide range of worldwide travel products, including package and tailor-made holidays
• Building strong, repeat customer relationships through excellent service
• Creating bespoke itineraries to suit individual client needs
• Managing enquiries across phone, email, social media, and in person
• Working towards and exceeding agreed sales targets

About You

• Minimum 1 year’s experience in a travel agency (essential)
• Strong sales track record with a commercial mindset
• Passionate about travel and delivering exceptional customer experiences
• Confident communicator with excellent interpersonal skills
• Able to work independently and collaboratively within a team
• Highly organised with strong attention to detail and multitasking ability
• Familiar with tour operator systems
• Flexible to work retail hours, including weekends

What’s on Offer

• Competitive salary with an attractive bonus scheme
• Excellent staff travel discounts
• Pension scheme
• Ongoing training and career development opportunities
• Additional leave
• Company events and a supportive team environment

Working Hours

Monday to Saturday: 9:30am – 5:30pm

Sunday: 11:00am – 5:00pm

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