Employee Relations Case Manager | East of England Ambulance Service Trust

Company: East of England Ambulance Service NHS Trust
Apply for the Employee Relations Case Manager | East of England Ambulance Service Trust
Location: Stevenage
Job Description:

This role is responsible for managing and coordinating the Trust’s employee relations casework and team, ensuring that case work is carried out in a timely, effective, and efficient way and in accordance with EEAST policies and procedures, current legislation and best practice.

Responsibilities

  • Manage and coordinate employee relations casework, ensuring timeliness, effectiveness, and efficiency in line with EEAST policies, procedures, and legal requirements.
  • Support the Head of ER in delivering a comprehensive, high‑quality, and timely Employee Relations Service.
  • Perform line‑management duties and supervise staff within the ER team.
  • Work with ER information systems and undertake general duties including projects.
  • Continuously improve ER services and report on activity and performance data.

Secondment must end 31 December 2026.

Employer Information

EEAST provides 24‑hour, 365‑day urgent and non‑emergency medical care and transport across Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire, with a vibrant regional setting close to the capital city and the North Sea coast.

EEO Statement

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under‑represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

Employment Conditions

Flexible working requests are welcomed. Successful candidates will be required to undergo pre‑employment checks before receiving an unconditional offer. If full employment checks cannot be achieved, the offer may be withdrawn.

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Posted: April 23rd, 2026