The Deputy Catering Manager is a hands-on operational role that will lead the delivery of great quality food and service front of house in a station, supported by Service Leaders.
Passionate about delighting our customers, you will lead your team from the front, coaching your team to provide excellent standards and service every day.
Responsibilities
- Build a strong team of service leaders who lead food quality, customer service and standards on every shift.
- Ensure we deliver food quality according to the specs and recipes as defined by the food team.
- Ensure your team aligns to our values and delivers warm, friendly, and speedy service to our customers.
- Deliver high standards of cleanliness, food hygiene and health and safety standards by doing regular audits and setting goals and action plans for your team.
- Ensure commercial success by looking after the sales, cash and stock for your station.
- Look after your team to ensure they are fully trained, engaged and motivated whilst ensuring all colleagues are rostered effectively and paid accurately and on time.
Qualifications and Key Attributes
- Passionate about great service and our unique business, the successful candidate will display our values of warmth, graft and courage to bring to life our story for their colleagues and customers.
- A hands-on approach to coaching your team to deliver the very best for our customers.
- Knowledge of food safety and health and safety legislation.
- Warm and friendly manner and be someone who goes above and beyond for both customers and colleagues alike.
- Passion for our food, local suppliers and our landscape.
- Be excited by working in a dynamic and at times demanding environment.
- Exceptionally high standards for customer service, food quality and cleanliness and standards.
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