500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.
That is where you come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us!
What we’re about
- Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day
- Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
- Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.
Position Summary
This position will focus on creating and preparing reports to be sent to advertising clients. You will work closely with our data team to ensure data is accurate and on time. Additionally, you will work with our client success managers to respond to client questions and ensure data in our CRM system is up to date and correct. The ideal candidate is detail-oriented, proactive, and reliable, with the ability to adapt to changing requirements and take ownership of deadlines and results.
Responsibilities
- Work directly with senior associate to ensure all reports are delivered on time to Client Success team
- Manage high volume of reporting requests and prioritizing/scheduling for delivery including regularly scheduled and ad hoc high priority reports
- Maintain data fields in CRM system per contract that requires physician level data
QA large volume of reports using SQL and/or python tools
- Document reporting process to ensure up to date information and requirements are accessible by stakeholders
Requirements
- Analytical and deadline-driven mindset, with the ability to prioritize tasks and manage multiple requests
- Critical thinking and problem-solving skills, with the ability to apply learned concepts to new scenarios
- Strong communication skills and ability to work collaboratively in cross-functional teams
- Well-organized, with a strong sense of ownership, attention to detail, and reliability in meeting deadlines
- Proficiency in SQL, Excel, and other MS Office tools
- Experience in an analytical role; Python is a plus
- Willingness to learn, adapt to new processes, and continuously improve skills
What you’ll receive in return
- Competitive salary
- Hybrid working
- Dynamic, high growth and challenging international environment
- Life assurance and income protection
- Private health insurance
- 25 days holiday plus bank holidays
- Gym membership
- And more!
About Sermo
Sermo is a global social platform for physicians that fosters impactful peer-to-peer collaboration & discussions through meaningful insights, data, and trends. It is the most trusted global platform for physicians with over 800,000 fully verified and licensed physicians across 150 countries. The platform enables doctors to anonymously talk real-world medicine, review treatment options via our proprietary Drug Ratings platform, collectively solve patient cases, and earn honorarium from surveys. Through Sermo’s unique community, pharmaceutical and healthcare partners can drive physician awareness and gain deep understanding of brand perceptions to benefit the medical community at large. To learn more, visit www.sermo.com
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