Planning Coordinator

Job Overview

Are you highly organised, proactive, and ready to play a key role in keeping operations running smoothly? Our Planning & Resource Team (PRT) is at the heart of bringing new schemes from contract engagement through to full operation, overseeing everything from equipment commissioning to ongoing maintenance and scheme setup.

We’re looking for a dedicated Planning Coordinator to support this busy team and ensure all administrative and clerical tasks are completed accurately, efficiently, and on time. Reporting to the Senior Planning & Resource Team Leader, you’ll be a vital point of contact for colleagues, clients, and residents, helping to keep projects on track and our service running seamlessly.

In this role, you’ll support day‑to‑day office needs, manage key communication channels, and coordinate essential scheduling and reporting activities that underpin our operational success.

Location & Working Hours

• Full-time position (37.5 hours per week).
• Monday to Friday 7.5 hours per day between 08:00 – 20:00.
• Office location: Stuart House, Peterborough (PE1 5DD)

Responsibilities

• Support day‑to‑day office needs.
• Manage key communication channels.
• Coordinate essential scheduling and reporting activities.

Required Skills and Attributes

• Planning and scheduling experience is essential
• Proven experience as an office administrative assistant
• Ability to remain calm under pressure
• Proficiency in MS Office. Specifically operating at a minimum level of intermediate Excel skills, and comfortable using Outlook, Word and Teams.
• Excellent time management skills and the ability to prioritise work
• Attention to detail and problem‑solving skills
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to multi‑task

Benefits

• Salary: £26,000 per annum.
• Holiday Allowance: 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
• Pension Scheme: Employer pension contribution matched at 4%.
• Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
• Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company‑led initiatives. Additional information can be viewed here
• Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
• This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work‑life balance, and community engagement.

About Insite

Established in 2009, Insite Energy is a dynamic, fast‑growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay‑as‑you‑go equipment, and ongoing maintenance and management of the heat network schemes.

We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 90 current employees, we are small but mighty, delivering more by working together.

At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.

Our Values

• Community
• Innovation
• Excellence
• Sustainability

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