Fraud Prevention Specialist - Customer Care (Hybrid)
Company: CCA Recruitment Group
Location: City of Edinburgh
Posted: April 23rd, 2026
A recruitment agency is seeking a Fraud Customer Advisor in Edinburgh, offering hybrid work after training. The ideal candidate will support customers at risk of fraud, ensuring compliance with regulatory standards. Responsibilities include investigating cases, providing empathetic support, and collaborating with teams. Applicants need customer service experience, strong communication skills, and attention to detail. The position is 35 hours per week at a pay rate of £13.75 per hour, which can rise to £16.81 with shift allowances.
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