Banking Customer Service Advisor

Honeycomb is proud to be working alongside a leading Bank to recruit for Customer Service Administrators, based in Dunmurry. This opportunity is an excellent entry-level opportunity into an established financial institution on a full-time, temporary, ongoing basis.

Hybrid working will be available after training, alongside a supportive training programme being provided. Free parking and a fully equipped canteen are available on site.

The Role

As a Customer Service Administrator, you'll be key in supporting daily operations by providing excellent customer service support to one of Northern Ireland's leading banks.

Responsibilities

• Managing incoming customers via phone, email and other sources with efficiency and professionalism.
• Accurately inputting and processing data across internal systems.
• Maintaining accurate records.
• Supporting administrative tasks, including maintaining up-to-date records, document preparation and basic system maintenance.

Person

If you have a passion for customer service and are searching for your next role to grow your career while working in a supportive team environment. This is the perfect opportunity.

Essential Qualifications

• Strong interpersonal skills with excellent communication skills.
• Strong IT skills and confident in using bespoke systems.
• Previous experience in an administrative or customer service role.
• High level of accuracy and attention to detail.
• A positive attitude and willingness to learn and develop.

Desirable Qualifications

• Previous experience in the banking or financial services sector.

How to Apply

To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Cora Montgomery at the details provided.

Disability Support

If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.

Please note that due to the current climate, we can't contact candidates who are not meeting the specific requirements for this role. We are receiving an exceptionally high number of applications at present, which is not allowing us to call everyone individually. We thank you in advance for your understanding.

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