Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in Maintenance Operations? With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.
Cleaning Supervisor
Salary: £30,080
Location: Torrington Avenue, Coventry, CV4 9AJ
Basis: Permanent, 37 hours per week
Working Pattern: Monday – Sunday, 5 working days over 7
Key Responsibilities
Our busy Communal Cleaning Team delivers cleaning services across Coventry. In this role, you will manage and support a team of mobile and static Cleaning Technicians based across all three locations. You’ll be responsible for the day‑to‑day planning of workloads, supervising staff, and ensuring high cleaning standards are maintained within a social housing environment. You’ll bring strong, hands‑on experience in all aspects of communal cleaning, including corridors, lifts, foyers, bin stores, welfare rooms, toilets, stairwells, litter picking, and immediate external areas. You’ll also be confident in training staff, carrying out quality audits, and ensuring standards are consistently met. As part of the role, you’ll complete regular one‑to‑one meetings, manage sickness reviews, and provide ongoing support and performance feedback to your team.
Qualifications and experience
- Previous cleaning experience
- Experience leading or managing teams in an operational environment
- Ability to motivate, develop, and lead a team while promoting a positive company image
- Confidence managing performance, attendance, and sickness issues
- Strong communication skills and ability to build effective working relationships
- A team-focused approach with good customer skills
- A full driving licence and willingness to drive a small company van
This role requires a basic DBS check.
Benefits
- Annual leave starts at 26 days per year plus bank holidays
- Annual leave purchase scheme – option to buy up to an additional 5 days per year
- Enhanced family leave (maternity, paternity and adoption)
- Organisational sick pay
Closing date: 30th April 2026
We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process.
Proud Corporate Member of WISH – The Network for Women Working in Social Housing, Citizen Housing is a Disability Confident Employer and an Official Accredited Living Wage Employer.
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