Repairs Service Manager
Full-time | Permanent
London
Repairs Service Manager job in London – immediate start managing responsive repairs with a leading housing provider and make a real difference.
The Role
Skilled Careers are working with a well‑established housing organisation to recruit a Service Manager in London. This is a fantastic opportunity to lead a high‑performing responsive repairs team, delivering essential maintenance services that directly impact residents' lives and homes.
Key Responsibilities
- Leading a responsive repairs team as Service Manager across West London, ensuring high‑quality, first‑time fix delivery in residents' homes.
- Managing operatives' productivity, performance, and quality through inspections and field‑based support across the London region.
- Overseeing contractor performance and compliance as a Service Manager, ensuring works are delivered to standard across London.
- Driving customer satisfaction by resolving complaints efficiently and maintaining excellent service delivery standards in London.
- Ensuring health & safety compliance and best practice across all repairs and maintenance activities as Service Manager in London.
Requirements
- Trade qualified (NVQ Level 3 or equivalent) with strong experience as a Service Manager or Supervisor within London repairs & maintenance.
- Proven background delivering responsive repairs services within social housing as a Service Manager in London.
- Strong knowledge of building maintenance, decent homes standards, and safety legislation within the London market.
- Demonstrable people management experience leading operatives and contractors as a Service Manager.
- Full UK driving licence required for this London‑based Service Manager role.
Package & Benefits
- Up to £50,000 annual salary.
- Company vehicle.
This Repairs Service Manager role in London offers an opportunity to join a values‑driven organisation making a real impact. Apply today through Skilled Careers to secure your next Repairs Service Manager role in the London housing sector.
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