Workplace and FM Contracts Manager
A Competitive Salary, plus benefits inc £5,000 a year car allowance
Location: Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Work Type - Hybrid
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
Benefits
- £5,000 a year car allowance
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover·Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
Job Purpose
To lead and manage the delivery of outsourced Facilities Management services across the UU Estate and ensuring that the overall strategy remains in line with UU’s Operational requirements.
To lead and manage the delivery of the Company’s Workplace Strategy, across all UU Offices, Depots, Admin buildings and Welfare areas. Working alongside The Head of Property in formulating and upholding the strategy for the above. Managing the delivery of major Workplace projects.
As a member of the Property Leadership Team to have a key role embedding cross team initiatives in relation to team engagement, Health safety and wellbeing and all other policies and strategies.
Reporting to our Head of Property Services we are seeking to appoint a Workplace and FM Contracts Manager. This is a senior role within the team and the principal requirements are to manage the delivery of FM services through our FM Delivery Partner (who are an internationally recognised supplier of TFM services) across our entire North-West of England estate including the Lingley Mere Business Park Offices campus along with delivery of all FM related projects and works.
Accountabilities & Responsibilities
- Managing a team of 5 and reporting to the Head Of Property
- Managing a Substantial OPEX budget for Accommodation, Facilities Management, commercial rents / service charges, Business Rates, and Energy. Ensuring all annual expenditure remains within budget and accurately forecasting monthly LBE. Managing the Accommodation CAPEX budget.
- Upholding the Company workplace strategy and delivering Accommodation / Workplace and moves / refurbishment and development schemes.
- Overall responsibility for the delivery of outsourced FM Services to over 340 operational sites, offices and depots including the Company HQ office Campus, Call Centres, training centres and Fleet Depots. Ensuring that services meet the expectations of the Business and senior leaders and are delivered within budget and SLA’s / KPI targets are met along with ESG targets set by the Company.
Technical Skills & Experience
- Significant experience of managing the delivery of Total FM services via an outsourced provider to a large Corporate Estate.
- Experience managing the delivery of large Workplace Accommodation, refurbishments and Plant replacement projects.
- Have played a key role in large scale tenders for the delivery of outsourced services
- A detailed understanding and practical experience of managing a large Business Park or Estate including management of Business leases and service charge accounts
- Experience of collaborative working with both internal and external service providers and stakeholders
Qualifications
- A Qualified Chartered Member of the RICS with significant PQ experience in Facilities Management or Commercial Property Asset Management, or at least 10 years’ experience working in a senior role managing a large commercial estate and be prepared to complete the RICS APC programme via the Facilities Management or Commercial Real Estate pathways.
- Or other Professional qualifications of an equal level connected with FM, Property or Engineering such as IWFM Level 6 or 7 (Member status) with national account or contracts manager experience and NEBOSH.
- A car owner and a valid UK driving licence
About the Team
- The Property team is a highly skilled and Professional Team delivering a wide range of Property related services across the entire company. We manage the full cycle from acquisition, management and then disposal once surplus to requirements.
- Protecting our Property interests and assets to ensure that we are fully supporting the Company objective of providing great water for a stronger, greener and healthier North West
- The Workplace and FM team which is part of the above provides a critical role managing the delivery of FM Services and Accommodation Projects across 300+ sites with the key objective of providing a safe and great place to work for all our UU Colleagues
- To achieve this we work collaboratively with number of nationally recognised companies in order to successfully deliver key services to our colleagues
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start athriving career here at UU.
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