Temporary Admin

Contract and Working Conditions

• Minimum 1‑month contract, with potential for extension
• Full‑time, office‑based role
• Must be comfortable working independently, including working alone in the office on occasions
• Droitwich area

Overview

• Assist in the smooth and efficient running of the office, with a strong focus on customer service
• Provide proactive, complex, and comprehensive administrative support to the Senior Leadership Team, ensuring all matters are handled professionally and confidentially

Key Responsibilities & Duties

• Act as the first point of contact, ensuring queries are logged on the database and escalated to the relevant person
• Organise and provide administrative support for internal meetings and events (including invitations, agenda preparation, minutes, and catering)
• Arrange cost‑effective travel and accommodation for senior team members as required
• Record and track cases via tracker, spreadsheet, or similar systems, and report updates as required
• Maintain and monitor the internal personnel database, ensuring timely notifications, benefits administration, and payroll updates where necessary
• Inform payroll of starters and leavers, and maintain accurate database records
• Administer the organisation's benefits scheme
• Manage subscriptions/payroll deductions, ensuring rates are accurate on both the database and payroll systems
• Ensure all stakeholder records are kept up to date
• Collate and distribute new joiner information packs and update the database accordingly
• Ensure new joiners are contacted and provided with a welcome pack
• Manage administration relating to employees returning from maternity leave, including database updates, payroll notifications, and liaison with relevant providers
• Carry out accounts reconciliation for payroll deductions
• Circulate and advertise seminar dates via the intranet and website

Essential Skills & Experience

• Very strong administrative and communication skills
• Excellent organisational skills
• Strong working knowledge of Microsoft Office Suite, including Outlook, PowerPoint, and Excel
• Ability to work autonomously with minimal supervision
• Proven ability to work under pressure, with accurate and efficient note‑taking and minute‑taking skills
• Proactive approach, with the ability to seek out work and identify improvements
• High level of confidentiality and integrity
• Excellent interpersonal and communication skills, with the ability to be assertive, confident, and diplomatic
• Strong customer service focus, with a commitment to stakeholder satisfaction

Additional Information

• Minimum 1‑month contract, with potential for extension (covering sick leave)
• Full‑time, office‑based role
• Must be comfortable working independently, as this role provides cover during staff absence
• Requires the ability to "hit the ground running"

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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