defects early to support high-quality outcomes. Additionally, you support the front line in achieving these tasks, mentor and coach the front line team to improve the range of issues they can address, handle escalated issues, and assist the National Client Solutions Development Team in delivering the best possible service to the firm.
Key Responsibilities
- Ensure solutions are tested thoroughly before release and meet agreed quality standards
- Support testing across the full delivery lifecycle, including functional, regression, and user acceptance testing
- Support the adoption of new tools, technologies, and testing approaches where appropriate
- Liaise with the Development team and Technical department regarding specifications
- Perform routine inspections to ensure changes meet the criteria of the specifications
- Support front line support teams by advising on resolving escalated issues as necessary
- Document and report product defects to internal or external development teams
- Make recommendations for improvements
- Develop user guidance and release notes
- Leaising with internal internal infrastructure to release updates to the Firm
- Identify, log, track and retest defects, working closely with developers to support resolution
- Associated admin tasks
Technical Skills, Experience & Knowledge
- Problem solving and solution driven
- Excellent attention to detail
- High level of I.T. literacy
- Excellent communication skills, both written and oral
- Ability to work to deadlines when required
- Excellent organisational and time management skills
- Minimum of two years of experience performing quality assurance
- Knowledge of relevant regulatory standards
- Ability to work efficiently under minimal supervision
- Knowledge of quality assurance concepts
- Knowledge of agile development principles
Why choose Crowe?
- Whatever career you choose, whether in audit, tax, marketing or HR, we offer a rewarding and clear career pathway designed to help you develop your existing talents as well as discover new ones, positioning you to make a meaningful difference to our ever‑growing and varied client base.
- We foster a collaborative and inclusive culture, encouraging, supporting and guiding you on an exciting professional journey of self‑discovery.
- We value innovation and welcome those committed to making a difference for our clients, communities, and colleagues.
- With access to expert knowledge, continuous learning, competitive salaries, and flexible benefits, you will have the tools to build a rewarding career.
- We are committed to diversity in our teams, equal opportunity and merit‑based progression.
- We promote a healthy working environment with a flexible working approach alongside dedicated wellbeing support, helping our people thrive both professionally and personally.
Company Overview
Quality Assurance Analyst. Crowe is a leading national firm offering audit, tax, advisory, and consulting services with global reach and local expertise. As an independent member of Crowe Global, one of the top 10 accounting networks worldwide, we have access to over 40,000 professionals across 140+ countries and more than 800 offices globally. Our vision is to be a leader in our chosen markets, creating lasting value for our clients and our people and being a trusted partner in their success.
Purpose of the role: Reporting to the head of Quality Assurance, the overall purpose of the role is to ensure the quality of products meet acceptable standards. You will work closely with development teams and internal stakeholders to understand requirements, design and execute test activities, and identify
Following changes to government policy in April 2024, we only accept applications from individuals with an existing, permanent right to live and work in the UK.
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