Customer Advisor

Company: Pavers Ltd
Apply for the Customer Advisor
Location: Gateshead
Job Description:

Job Overview

We have an exciting opportunity to join our Pavers team in the Metrocentre Shopping Centre, Gateshead. This Customer Advisor role involves working 20 hours over 4 days per week, flexing up to 30 hours when required. The schedule includes weekends, evenings and weekdays on a rota basis.

Responsibilities

  • Help customers look and feel great.
  • Showcase our “feel great footwear” that feels as great as it looks.
  • Support the operations of the store.
  • Organise deliveries.
  • Be involved in stock movements.
  • Maintain an organised, clean and safe working environment.
  • Achieve sales targets and find the right products for customers.
  • Provide excellent customer service in a fast‑paced and fun environment.
  • Contribute to a growing, profitable business with family values and green credentials.

Qualifications

  • Self‑awareness.
  • A “can do” attitude.
  • A keen eye for attention to detail.
  • Passion for selling.
  • Excellent multi‑tasking ability.

Benefits

  • A competitive hourly rate of £13.00 (18+).
  • PaSS training to increase your hourly rate to £13.50 (18+).
  • Key holder duties pay of £13.43 per hour (or £13.93 after PaSS training).
  • Generous colleague discount scheme (some benefits can be shared with family and friends).
  • Holiday entitlement that increases with service.
  • Company contribution pension.
  • Pavers Academy – access to extensive training.
  • Pavers Foundation – nominate a cause and receive a donation.
  • Well‑being and financial support through RetailTRUST.
  • Gym discounts and multiple retailer discounts.

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Posted: April 23rd, 2026