Customer Experience Escalations Specialist

A leading energy firm in Leeds is looking for a customer service professional to resolve escalated queries and complaints while ensuring adherence to Service Level Agreements. The ideal candidate should have strong communication and numerical skills, with previous experience in customer service, particularly within the energy sector. This role requires attention to detail and a commitment to improving customer satisfaction. Additional desirable qualifications include a degree or equivalent education level.#J-18808-Ljbffr…