Overview
We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for an Installation Engineer to help us connect rural communities to superfast broadband.
Could that be you? If being out and about, on your tools gets you out of bed in the morning, and helping customers get connected puts a smile on your face then we would love to find out more about you.
Responsibilities
- Maintain a high quality standard of installation both internally and externally at our customers premises.
- Liaise with customers regarding the intended installation route and how the finished installation will look.
- Manage a safe working environment considering Health & Safety at all times.
- Carry out installation surveys competently and consider all options to deliver service.
- Document all installed equipment information and capture images of the installation for infrastructure records, support team use and our quality process.
- Provide excellent levels of customer communications and strive to exceed expectations.
Qualifications
- You have experience in a similar role - Ideally with an understanding of FTTP and FWA connections.
- You are comfortable working at heights, climbing ladders is no problem for you.
- Customer care comes second nature to you.
- You have a full clean driving licence and can successfully pass a DBS check.
The benefits
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’
- Social Events – Summer and End of Year parties etc.
- Customer Obsessed Awards - Regular opportunities to win!
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