Financial Conduct Authority
Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers
Requirements of the role
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, our Technology, Resilience and Cyber (TRC) department works with financial services firms to strengthen the resilience of their systems against cyber threats and operational disruptions helping protect consumers, safeguard markets and build trust in the technology that powers financial services.
This role manages our Engagement, Data and Policy team, providing expert policy and operational support to the department, managing our engagement with UK and international stakeholders and driving forward our strategy to become a more data‑led department.
Role Responsibilities
- Shape how the FCA influences on a global scale, directing high‑profile engagement across UK and global resilience forums (including G7 and CMORG Cross‑Market Operational Resilience Group) to protect the UK’s financial system from cyber and operational risks
- Shaping new FCA policy and initiatives on cyber and operational resilience in close partnership with the Bank of England, PRA, HMT and colleagues across the FCA
- Bring clarity and confidence, producing clear briefings and reports that inform senior decision‑makers, industry and the public helping firms act and consumers stay protected
- Build a data‑led department, leading the delivery of our TRC Data Strategy to spot emerging threats early and enable smarter, faster intervention that protects millions of consumers
- Set the narrative, by owning the TRC Communications Strategy and working side‑by‑side with Communications colleagues to deliver timely, trusted messages in moments that matter most
- Keep the department connected and resilient, coordinating operational delivery, supporting effective governance and ensuring the FCA responds appropriately to scrutiny and statutory duties
- Work collaboratively, playing a key role in the TRC Leadership Team to deliver the FCA’s mission to protect consumers, markets and the wider economy from harm
- Grow people and respond when it counts, coaching a high‑performing team and stepping in during live incidents to support the FCA’s response to firm‑ and sector‑wide disruption
Minimum Skills required
- Proven experience working with financial services or other critical national infrastructure sectors contributing to sector resilience and public trust
- Prior experience leading, managing or mentoring team members to deliver measurable outcomes promoting collaboration and empowering growth
- Demonstrable experience of operational resilience regulatory frameworks, or emerging technology such as AI, ideally within financial service
Essential
- Consistently applies clear judgment to determine sound, risk‑aware courses of action in challenging, evolving environments
- Clear and confident communicator, able to explain complex issues succinctly to a wide range of audiences in writing and in person
- Proven capability in leading, managing or mentoring people, building inclusive teams and enabling consistent performance
- High credibility and interpersonal effectiveness, with the confidence to engage senior stakeholders across industry, government and the FCA
- Highly effective organisational and delivery skills, able to balance competing priorities, maintain momentum and elevate issues appropriately
- Curiosity and commitment to learning, with a strong interest in cyber, technology risk, AI and emerging technologies such as quantum computing
Location: London, Edinburgh, Leeds
Contract type: Full time, Permanent
Profession: Communications, Data, Resilience
Working pattern: Flexible working, Hybrid
Closing Date: 30/04/2026
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