Retail Store Manager

We’re opening our newest MAAP LaB in London.

More than a store, the LaB is where MAAP comes to life – a physical expression of the brand. Product, culture, and community intersecting in one of the world’s most influential cities.

This space is designed to move with London. To host rides at first light. To bring people together over coffee, conversation and a shared obsession with cycling. To create something that feels considered, elevated and distinctly MAAP.

We’re looking for a Retail Store Manager to lead it.

Someone who sets the standard. Who understands that retail is detail, energy and experience — not just transactions. Who can build a team, shape a culture, and create a space people want to return to.

You will

• Manage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining, and growing relationships with customers and the wider London cycling community
• Champion a sales-driven culture and lead from the front, upholding the highest customer and brand experience standards
• Hire, train, develop and lead a retail team, ensuring they are motivated and equipped to deliver an exceptional experience
• Deliver financial results and achieve sales, margin and inventory targets by optimising retail KPIs
• Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are executed daily
• Stay across seasonal launches and product knowledge, ensuring the team can confidently speak to technical features and benefits
• Manage store rostering in line with wage budgets and sales performance
• Oversee inventory management to ensure product availability at all times
• Lead and support LaB rides, community engagement and local activations

You bring

• Demonstrated retail experience within fashion, sportswear or a similar environment, with strong store or team management capability
• Confident leadership skills, with the ability to inspire and align a team around shared goals
• Exceptional customer service and selling capability
• Strong visual merchandising experience and attention to detail
• A self-motivated, proactive and solutions-focused mindset
• The ability to think strategically while executing day-to-day retail operations
• A proven track record of delivering results, driving sales and building high-performing teams
• A passion for delivering a world-class retail experience
• A genuine interest in cycling, fashion, music and London’s cultural landscape

In return

• Product allowance
• Staff pricing across the range
• A competitive package

…