Salary: £70k plus bonus subject to T&Cs
We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 78-bed residential home Cornford House in Royal Tunbridge Wells (TN2 4QS). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.
Key Responsibilities
- Lead and manage all operational, financial, and care-related functions of the home
- Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
- Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being
- Oversee recruitment, training, supervision, and performance management of the staff team
- Ensure accurate care planning, medication administration, and safeguarding practices
- Manage occupancy levels, liaise with external stakeholders, and promote strong community links
- Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
- Be a visible, positive role model, upholding the values and brand standards of the organisation
What We’re Looking For
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
- Proven leadership experience in a residential care setting
- Strong understanding of CQC requirements and person-centred care principles
- Excellent communication, organisational, and time management skills
- Demonstrated ability to lead and develop a team
- Solid IT skills and confidence managing budgets and resources
- Experience supporting residents living with dementia
- A flexible, hands‑on approach to care home management
- An active NMC Pin is desirable
Why work for us
- Occupational sick pay
- Free meals on shift in care homes
- Annual pay reviews
- Life Insurance
- Enhanced maternity and paternity pay
- Recruitment referral fee
- Blue Light discounts
- Free DBS Check
- Salary sacrifice schemes
- Access to Wagestream – access to earned wages before payday and schemes to help you save.
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
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