Rough Sleeper Accommodation Programme (RSAP) Worker

Service & Team

TheRoughSleeperServiceworkstopreventpeoplefromsleepingroughandtohelp them sustain their accommodation. Where someone does end up sleeping rough, the service intervenes to try and ensure that this episode is rare, brief and non- recurring.

Basedwithina Rough Sleeping Accommodation Programme (RSAP)Team,aspartof thewiderRoughSleepingService,thepost holder will work with people as they move on from rough sleeping into accommodation with support through to independence. They will support the individual in their recovery to move from the street into accommodation, access support to address personal needs, find employment, undertake training, develop budgeting skills, cultivate positive social circles and be better equipped to maintain their accommodation and independence and avoid returning to the street. Support needs will range from low to very complex and including, but not limited to, drug and alcohol addiction, offending history, poor mental health, financial difficulty and physical health problems. Support will be offered on site-based accommodation and in homes dispersed within the community.

Thepost-holderwillworkinawaythatiscreativeandinnovative,agileandflexible, and solution-focused, tailoring their approach to the needs of the person. They will employ a trauma-informed and psychologically informed approach, building on the individual’s strengths and will seek to reduce harm.

Thepost-holdermayberequiredtosupportpeopleinaHousingFirstTenancy. The core principles of Housing First are:

1. Peoplehavearighttoahome
2. Flexiblesupportisprovidedforaslongasisneeded
3. Housingandsupportareseparated
4. Individualshavechoiceandcontrol
5. Anactiveengagementapproachisused
6. Peoplearesupportedtoidentifytheirstrengths,goalsandaspirations
7. Aharmreductionapproachisused

This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.

This position will be subject to a enhanced criminal record disclosure check.

Working Pattern

37 hours per week, flexi working Monday-Friday 9-5pm

What you’ll need to succeed

• Support clients by giving choices and information, providing an enabling service so that they can access appropriate services, minimise harm and overcome barriers to engagement
  • Support the completion and review of risk assessments and support needs assessments with clients, assisting in the delivery of actions identified within Support Plans
  • Identify the complex needs of often highly vulnerable and high-risk clients, which will include substance misuse and abuse, mental health issues, offending and violent behaviour, anti-social behaviour and individuals involved in the sex trade, and supporting the referral process to relevant services
  • Encourage and assist clients to establish positive social networks and undertake meaningful activities to assist and promote social inclusion
  • Support clients to engage with their recovery, develop life and social skills, claim benefits and access appropriate accommodation, avoiding a return to rough sleeping
  • Build effective relationships with a wider range of accommodation providers to ensure clients are able to move into accommodation that is suitable and appropriate to their needs
  • Provide a multi-agency response and communicate information between all relevant agencies to prevent and reduce street homelessness and increase sustainment of accommodation
  • To work with individuals to build community ties through the engagement opportunities of work and volunteering with a view to moving them towards becoming economically active and empowered
  • Manage allocation of personal budgets as appropriate
  • To produce high quality casework management forms and maintain accurate records
  • To assist in developing best practice in providing homelessness services and solutions to homelessness
  • To participate in the delivery of local Rough Sleeper Counts including the annual rough sleeper count which takes place at night
  • To ensure the appropriate management of client related risk, through the production of comprehensive and high-quality risk assessment and risk management plans and to take responsibility for the safe working of self and others and to ensure local procedures around lone working are followed
  • To meet individual and team performance targets, including maintaining high standards of record keeping
  • To foster and maintain relationships with internal and external partners and stakeholders to ensure the delivery of key outputs and performance indicators

Please read the role profile for the full details of this role attached below in this advert

What you’ll get in return

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

• a competitive salary.
• a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
• a generous annual leave entitlement with the potential to purchase additional leave.
• A national award-winning employee health and wellbeing programme
• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information

Please note, we are unable to offer sponsorship for this role.

The full role profile is attached here.

Application Process

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process.

Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.

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