Project: Glasgow Bournemouth Delivery Unit
Overview
TekWissen Group is a workforce management provider throughout the UK, Europe and many other countries in the world. The client below is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries.
Role Overview
We are seeking an experienced AWS SRE Engineer with strong expertise in Observability, particularly in developing and maintaining Grafana dashboards for monitoring, alerting, and operational insights. The ideal candidate will have hands‑on experience in AWS environments and a solid understanding of core SRE principles such as SLA, SLO, SLI, error budgets, and golden signals. Exposure to Snowflake or Databricks is preferred.
Key Responsibilities
- Design, develop, and maintain Grafana dashboards to provide actionable insights into platform health, performance, and reliability.
- Build and enhance observability solutions for AWS‑hosted applications and infrastructure.
- Define and track SLIs, SLOs, and SLAs to measure service reliability and performance.
- Monitor system health using golden signals and implement effective alerting strategies.
- Support incident response, root cause analysis, and continuous improvement initiatives.
- Collaborate with engineering, platform, and operations teams to improve system resilience and operational efficiency.
- Manage error budgets and contribute to reliability‑focused engineering decisions.
- Integrate observability practices into CI/CD and cloud operations where applicable.
Required Skills and Qualifications
- Strong experience as an SRE / Cloud Reliability Engineer in AWS environments.
- Proven expertise in Observability and Grafana dashboard development.
- Good understanding of monitoring, alerting, logging, and metrics visualization.
- Strong knowledge of SRE concepts: SLA, SLO, SLI, error budgets, and golden signals.
- Experience in troubleshooting production systems and improving platform reliability.
- Strong collaboration and communication skills.
Preferred Qualifications
- Knowledge of Snowflake or Databricks.
- Experience with modern cloud monitoring and observability ecosystems.
- Familiarity with automation, infrastructure as code, and cloud‑native operational practices.
Experience
- 6+ years of relevant experience in SRE, Observability, or Cloud Operations roles.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
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