Desktop Engineer

Company: OneAPPS Consulting

Location: London

Posted: April 24th, 2026

1-2 years (Full time)

Canary Wharf, London

1-5 years

Must have a strong background in IT support, with proficiency in both macOS and Windows operating systems.
Install, configure, and maintain computer systems, peripherals, and software applications.
Provide technical support and troubleshooting for hardware, software, and network-related issues for internal users.
Provide weekends and after-hours support as needed for critical issues or system upgrades.
Provide effective onsite technical support for desktop/laptop/printer/application issues and installations, as well as basic network/server troubleshooting and administration.
IT Hardware Tech Support Engineer to provide L1/L2 support for hardware inventory and software issues on Windows and Mac OS.
Diagnose problems concerning personal hardware (PCs, laptops, printers, scanners, etc.).
Move new hardware, computers, phones across office buildings of client offices.
Manage new hardware or software installation.

Proven experience in IT support roles, with a strong understanding of both macOS and Windows operating systems.
Experience in a Banks/Financial services environment.
Experience and working knowledge of IT infrastructure support across a range of up-to-date technologies, including:
2-3 years of experience in a technical ICT environment.
General End User technology knowledge.
End User Workspace platforms (discovery, asset management, client management).
End User Microsoft platforms (Active Directory, Office, SCCM).
Desktop/laptop/printer hardware.
Windows 11 & macOS.
Office 365, Exchange.
Willingness to work weekends.

#J-18808-Ljbffr