Analyst, Knowledge Management Specialist
City: London
Division: Global Brand & Central Marketing
The Knowledge Management Specialist supports the governance, organization, and delivery of critical information assets across the enterprise. This role ensures that firm and product copy, creative assets, and corporate statistics are accurate, accessible, and aligned with strategic messaging across global marketing and related departments. Information assets are not only well‑managed but also strategically leveraged to support marketing effectiveness, regulatory compliance, and enterprise‑wide alignment.
Critically, this role operates at the intersection of operations, data, technology, and creative execution—bridging functional silos to ensure that content is not only well‑curated but also actionable, scalable, and insight‑driven. The Specialist collaborates across teams to integrate structured data with creative outputs, enabling seamless delivery through digital platforms, content repositories, and enterprise systems. This cross‑functional approach ensures that information flows efficiently, supports informed decision‑making, and enhances the overall impact of marketing and communications efforts.
You will:
- Content Governance & Stewardship
- Maintain and update standard disclosures, presentation slides, bios, headshots, and product copy across platforms such as Bynder, Seismic, and Qvidian.
- Ensure consistency and compliance with firm‑wide standards and regulatory requirements.
- Information Delivery & Accessibility
- Curate and publish reference materials, training guides, and strategic content via the intranet, content repositories, and the Global Marketing Center.
- Support automation and migration efforts to streamline access to the single source of truth.
- Stakeholder Collaboration
- Partner with marketing, compliance, and product teams to align messaging and ensure timely updates.
- Serve as the primary contact for content‑related inquiries, feedback, and governance support.
- Operational Enablement
- Document and maintain data‑driven processes to reduce redundancies, improve accuracy, and streamline workflows.
- Facilitate knowledge sharing through department presentations and cross‑functional training sessions.
- Carry out other duties as assigned.
What to expect when you join our firm
- Hybrid working and reasonable accommodations
- Excellent Health and Wellbeing benefits including corporate membership to ClassPass
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- Complimentary subscription to Headspace – the mindfulness app
- All employee events, including networking opportunities and social activities
- Lunch allowance for use within our subsidised onsite canteen
Must have skills
- 1-3 years of experience
- Bachelor’s degree or equivalent preferred or related work experience
- Strong project management and research skills
- Ability to multi‑task and manage numerous projects concurrently
- Data literacy and analytical skills
- Meticulous attention to detail
- Positive attitude, strong business acumen and intellectual curiosity
- Collaborative and team‑oriented, capable of building strong working relationships
- Strong writing and editorial skills
- An eye for design and brand
Nice to have skills
- Advanced knowledge of Microsoft Office Suite. Power BI preferred
- Experience with Adobe Creative Suite and WordPress preferred
- Experience with component content management systems, content governance and/or information cataloging preferred
- Knowledge of investment management industry preferred
Supervisory responsibilities
Potential for growth
- Regular training
- Continuing education courses
You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role.
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.
Annual Bonus Opportunity
Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on company profits. Individual bonuses are determined based on company, department, team and individual performance.
Benefits
Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits.
Equal Opportunity Employer
Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
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