ICT Infrastructure Support Specialist
The closing date is 05 May 2026
We are seeking two dedicated and skilled ICT Infrastructure Support Specialists to join our dynamic team in DSFS, delivering IT Infrastructure support to Chesterfield Royal Hospital NHS Foundation Trust. If you are passionate about technology, thrive on solving problems, and enjoy working in a collaborative environment, this role could be the perfect opportunity for you.
Main duties of the job
- Provide technical support on all aspects of the Trust's IT infrastructure under the guidance of the ICT Infrastructure Support Lead.
- Participate in the management, deployment, maintenance and support of the Trust's network, servers, desktop management and telecommunications infrastructure.
- Undertake regular monitoring and checks for the IT network and infrastructure, identifying patterns.
- Perform Cyber Security tasks, including patching, security monitoring, and responding to CareCerts and security alerts.
- Participate in the planning process for technical projects and ongoing operational management of the Trust's IT infrastructure.
- Research, evaluate, requisition, install and troubleshoot hardware and software to meet defined objectives.
- Participate in the administration of the Trust's database platforms.
About DSFS
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company 100% owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS employs over 900 staff across soft and hard facilities services, as well as corporate services including ICT, patient records, switchboard, procurement, finance and clinical engineering. The company values diversity and inclusivity, encouraging every colleague to bring their unique abilities and perspectives to the workplace.
DSFS currently does not offer a Certificate of Sponsorship; applications requiring sponsorship will not be considered.
Person Specification
Qualifications and Training
- Educated to A level or equivalent
- Evidence of further education or continuing professional development, ideally in a relevant field
- Educated to degree level or equivalent
- ICT‑related qualification (e.g. MCSA or CCNA)
Experience
- Previous experience working with a small to medium‑enterprise IT infrastructure and systems environment
- Documentation of operational processes and procedures
- Contribution to disaster contingency and business continuity planning
- NHS experience
- Project management of a successful small ICT‑related implementation
- Experience with on‑call rota ITSM
Skills and Knowledge
- Microsoft and Linux operating systems and associated services
- Microsoft Active Directory
- Enterprise networking (particularly HP LAN, Aerohive Wi‑Fi, Cisco WAN)
- Firewalls, remote access/VPN, backup & recovery technologies
- ICT testing methodologies, IM&T security standards
- Awareness of Data Protection Act, Computer Misuse Act, Caldicott Report, etc.
- Cyber security
- Relational database skills (e.g. Oracle, SQL, MS Access)
- PRINCE2, ITIL
- Microsoft Exchange Server, Microsoft SCCM, Intune, VMWare, Nutanix, Aruba/Clearpass
Personal Attributes
- Effective verbal communication at all levels
- Professional appearance and manner
- Ability to work independently and use initiative
- Teamworking skills
- Ability to cope under pressure and meet challenging deadlines
- Good understanding of electrical safety issues
- Motivation to develop/progress within the ICT industry
- Driving licence and willingness to use own transport (alternative arrangements may be possible for applicants with a disability)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to confirm no previous criminal convictions.
Employer
Chesterfield Royal Hospital NHS Foundation Trust
Address
DSFS, Chesterfield Royal Hospital NHS Foundation Trust
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