ServiceNow Platform BA: ITIL-Driven Process Designer

A consulting firm is looking for an experienced ServiceNow Platform Business Analyst to enhance business processes on the ServiceNow platform. The successful candidate will have at least 4 years of experience in business analysis, with significant expertise in ITIL and ServiceNow. Responsibilities include gathering requirements, designing optimized workflows, and collaborating with stakeholders. Additional skills in data analysis and stakeholder management are essential. The role focuses on driving process improvements and platform optimization within a dynamic environment. #J-18808-Ljbffr