Job Profile for Field Service Engineer - Water Treatment - MC44971
Field Service Engineer required for a manufacturer based in Cheddar. If you are happy to travel, as our clients are based across the UK and abroad, you should expect to work away from home to satisfy their requirements. Visits are agreed in advance and fully expensed. With increased skills and experience, you may also be involved in commissioning of installed systems, potentially leading to working away for several days or on occasions, sometimes a couple of weeks. The role covers the South West of England.
Field Service Engineer - Water Treatment Job Overview
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK and potentially overseas
- Managing direct relationships with customers and plant operatives
- Analyzing and resolving problems both at site and remotely
- Completing installation and commissioning of plant (subject to qualification and skill set)
- Completing service reports and other associated documentation (using MS Word)
- Responding to customer needs in line with commercial and technical specifications
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability
- Ensuring that a high level of customer care & service is maintained at all times
- Ensuring that all company policies, including Health & Safety, are observed and adhered to at all times
- Enhancing your own skills and knowledge through proactive learning and self‑development
Field Service Engineer - Water Treatment Job Requirements
- A multi‑disciplined electro‑mechanical engineer with relevant qualifications
- Experience with the water treatment industry is an advantage
- Experience of having worked as a Service Engineer or in a field‑based technical support role is an advantage
- Passionate about providing a first‑class service to our customers
- Strong communication skills, both verbally and written, with the versatility to communicate at all levels in a clear and concise manner
- A professional approach to your work and communication with colleagues and customers
- A good level of IT competency, specifically MS Office
- GCSE or equivalent – English and Maths
- A full UK driving licence is required and a willingness to travel
- Location: Home based but willing to work across the South West of England; company vehicle and fuel card supplied
Field Service Engineer - Water Treatment Salary & Benefits
- Profit share bonus
- 23 days holiday plus bank holidays
- Pension
- 40‑hour week
- Company vehicle and fuel card supplied
Salary dependent on experience, likely £30k‑£45k.
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