Overview
As a Part time Postroom Administrator, you will interact with a variety of departments within MUFG Corporate Markets, along with some colleagues in the wider MUFG Pension & Market Services business. You will support with postal services, archiving, scanning and courier services, providing the very highest level of customer service to the business.
The role is based at our stunning city centre office in Leeds on a part time basis, 25 hours per week, Monday to Friday starting at 08:00 each day.
You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that.
Benefits
- 26 days annual leave, plus a wellbeing day, a volunteer day and bank holidays
- Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions
- Appreciate programme: Employee recognition programme
- Company Pension Scheme
- Life Assurance
- Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave
What you need
- The ability to work as part of a team, in addition to being able to work on your own initiative
- Flexibility, adaptability and a willingness to respond positively to customer requirements and requests
- Excellent attention to detail, with good organisational skills
- Good communication skills with the ability to liaise with a variety of customers and colleagues
- Working knowledge of Word, Excel and Outlook
- A strong customer service ethic with great interpersonal skills
- Self-motivation with good problem-solving skills
Day to Day
- Use an x-ray scanner to check all incoming mail and courier packages, followed by opening, sorting and preparing all incoming mail for scanning and then delivery to the correct department
- Check and verify legal documents, in addition to returning legal documents to Shareholders
- Use a digital workflow system to categorise work and allocate to departmental workbaskets
- Respond to all enquiries and log boxes onto the Archive Retrieval system
- Prepare and log all outgoing mail items in preparation for collection by Royal Mail or Whistl, in addition to ordering bike, small van or international couriers as requested by individuals and departments
- Respond to colleague queries at the postal hatch
- Answer the telephone, respond to questions and follow-up on any queries
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
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