Senior Complaints & Customer Care Lead

A reputable law firm in Leeds is seeking a Complaints Manager to effectively handle customer complaints and improve services. In this role, you’ll be the main contact for complaint inquiries, logging cases, and ensuring great customer support. Ideal candidates will have experience in complaints or customer service, strong communication skills, and a passion for helping others. The firm offers a competitive salary, comprehensive training, and a supportive work culture with excellent progression opportunities.#J-18808-Ljbffr…