Company: AO
Location: Crewe
Posted: April 24th, 2026
We’re looking for an experienced Project Manager with a strong background in Microsoft Dynamics 365 Supply Chain Management, particularly Warehouse Management (WMS). You’ll play a key role in leading complex warehouse and logistics programmes, helping us deliver improvements that really make a difference for our customers and our operations.
Working closely with business process owners, solution architects, WMS functional consultants, third‑party partners and senior stakeholders, you’ll turn D365 capabilities into practical, high‑impact solutions across AO. From shaping ideas and guiding delivery through to go‑live and adoption, you’ll make sure everything lands smoothly and delivers real value.
You’ll bring confident, hands‑on leadership, strong supply‑chain know‑how, and the confidence to challenge thinking when needed — all while keeping everyone aligned and moving in the right direction.
You’ll own and deliver multiple D365 WMS projects and workstreams, keeping everything on track across scope, timelines, budgets and quality. Acting as the driving force behind delivery, you’ll make sure warehouse and logistics teams get solutions that genuinely work for them.
You’ll manage dependencies across D365 modules including SCM, Finance, Manufacturing and Commerce, as well as external systems like WCS, carriers and automation platforms.
You’ll lead the design, configuration and rollout of key WMS capabilities, working closely with technical teams through build, testing and go‑live to ensure solutions meet real operational needs. Alongside this, you’ll build strong relationships with Warehouse Managers, Operations and IT stakeholders, challenging requirements where needed to keep things standardised and aligned to D365 best practice. With clear governance, strong communication and transparent reporting, you’ll keep everyone aligned, surface risks early and help teams feel ready and confident for change.
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
To see all our benefits and perks, visit our AO Benefits page.
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