Our client is expanding, and our growing Consumer, Medical & Information Technologies division is looking for an Operations Manager to lead operations at our Hampshire campus—home to one of the UK’s most advanced EMC and Wireless testing environments. You’ll take charge of daily operations for our Radio, SAR and EMC functions, ensuring the site runs efficiently, effectively and in alignment with business goals.
Role Overview
In this leadership role, you’ll coordinate people, processes and performance across a multidisciplinary, matrixed organisation. You’ll act as the operational hub—connecting teams, guiding decisions and enabling the smooth delivery of complex technical work.
Key Responsibilities
- Build strong working relationships with internal partners across finance, HR, sales, project management and service lines, ensuring alignment and shared accountability.
- Develop and manage operational plans, budgets, performance KPIs and financial targets to support strategic priorities.
- Monitor resource utilisation, project loads and technical requirements—redirecting work or reallocating capacity as needed.
- Lead and mentor a skilled technical workforce, fostering engagement, continuous development and high performance.
- Support customer interactions, collaborating closely with leadership to meet organisational goals and elevate the customer experience.
Qualifications
- Degree in Engineering, Business, Physics or a related discipline.
- Minimum of five years’ leadership experience within technical, operational, or engineering environments.
- Lean Sigma Green Belt or similar continuous improvement training is a plus.
Core Capabilities
- Confident in strategic planning, budgeting and managing P&L elements.
- Able to inspire, guide and grow teams in a fast-paced, technical setting.
- Strong analytical judgement and decision-making abilities.
- Clear communicator who can translate detailed technical or operational concepts for diverse audiences.
- Comfortable working across cultures and functions to achieve shared outcomes.
- Familiarity with Lean methodologies and structured problem-solving.
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