Quality Assurance Officer
We’re recruiting a Quality Assurance Officer to join a busy manufacturing and warehouse operation in Folkestone. This is a great opportunity for an experienced QA professional or someone looking to build a career in quality within a regulated environment. You’ll play a key role in ensuring products are manufactured and distributed to the highest standards, supporting GMP compliance, managing quality documentation, and working closely with cross‑functional teams to resolve issues and drive continuous improvement.
The Role
The role is to support quality processes across manufacturing and warehouse operations.
- Promote GMP and quality standards across manufacturing and warehouse operations
- Carry out QA activities supporting production and distribution
- Inspect, sample and approve incoming materials and packaging
- Review batch records and support product release
- Investigate deviations, non‑conformances and CAPAs
- Maintain accurate GMP and quality documentation
- Support shop floor compliance through audits, checks and training
- Assist with complaints investigations and root cause analysis
- Work closely with Production, Supply Chain, R&D and other key teams
- Support KPI reporting and continuous improvement initiatives
About You
- Experience in a QA / Quality role (regulated environment preferred)
- Knowledge of GMP standards
- ISO 22716 / ISO 13485 exposure beneficial
- Strong attention to detail and problem‑solving ability
- Confident using MS Word & Excel
- Strong communicator and team player
- Proactive, adaptable and self‑motivated
Benefits
- Competitive salary
- 24 days holiday + bank holidays
- Pension matched up to 9%
- Annual performance bonus
- Life assurance
- Health cash plan
- Excellent career progression opportunities
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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