Security Officer

Ready to impact a better future?

As a Security Officer in our Healthcare team, you’ll play a vital role in keeping NHS environments safe, calm, and welcoming. Your work will protect people, property, and services that our communities depend on every day.

You’ll be a visible, trusted presence across hospital sites – supporting colleagues, patients, and visitors while responding to incidents with professionalism, care, and confidence. From routine patrols to emergency response, your actions will help create a safe space where care can continue without disruption.

What you’ll do as a Security Officer

You’ll be entrusted to:

• Provide a professional and highly visible security presence across hospital buildings, car parks, and site boundaries
• Carry out regular foot patrols, monitor access points, and respond to alarms and incidents
• Act as a first-line emergency responder, using conflict resolution and de-escalation techniques wherever possible
• Operate security and control room systems including CCTV, body worn video, radios, and alarm panels
• Complete accurate incident reports and logs, ensuring confidentiality and compliance with procedures
• Act as a positive ambassador for Serco and the NHS, treating everyone with dignity, respect, and care

Does this sound like you?

You’ll be a great fit for this role if you have:

• A valid SIA Door Supervisor licence (CCTV licence desirable)
• A current First Aid qualification in line with SIA requirements
• Experience working in a customer-facing security role, ideally within healthcare or a similar environment
• Strong communication skills, with the ability to remain calm under pressure
• A team-focused mindset, with confidence using IT systems and writing clear reports

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